NEW JOB ALERT!💼 Job Title: Receptionist
Salary: Negotiable Monthly + service charge
Applicants Needed: Two (2)🌍 Job Type: Full Time - Onsite
📂 Experience: 1-2 years
📍 Location: Gerji Mebrat Hail, Addis Ababa
📂 Job Overview:
Fountain Hotel & Spa is inviting qualified, energetic, customer-focused, and professional candidates to join our team as Receptionists. The ideal candidate will help the brand by providing professional and friendly front-office services to hotel guests, handling check-in and check-out procedures, and managing reservations. You will collaborate across operations to coordinate with Housekeeping, Food & Beverage, Spa, Maintenance, and Security departments, process guest payments and receipts, and ensure a high level of guest satisfaction throughout the stay. We recommend clicking the link at the bottom of this text to read the full details of the job and apply.
Qualifications:• Education: Diploma or Bachelor's Degree in Hotel Management, Hospitality Management, Tourism Management, Business Management, or a related field.
• Experience: Minimum 1-2 years of relevant experience in hotel reception/front office is preferred (Fresh graduates with excellent communication and customer-service skills may also be considered).
• Technical Skills: Basic computer skills and good knowledge of Microsoft Office, with experience in hotel PMS/reservation systems being an advantage.
• Core Insight: Deep understanding of providing accurate information about hotel rooms, facilities, services, and policies to guests.
• Soft Skills: Excellent customer-service skills, good communication in English and Amharic, telephone etiquette, strong problem-solving abilities, and adaptability to work shifts.
• Key Responsibilities: Welcome and professionally assist all guests upon arrival, and perform guest check-in and check-out procedures accurately. Handle room reservations, modifications, cancellations, and inquiries. Answer telephone calls, emails, and guest inquiries professionally while handling guest complaints. Maintain accurate guest records and registration information, and coordinate with relevant departments. Process guest payments, maintain proper cash-handling procedures, and prepare shift handover reports.
• Openings: Two (2) vacancies available.
🏢 FOUNTAIN HOTEL AND SPA
Status: Verified Company
Deadline: Aug 28, 2026🔗 CLICK FOR DETAILS & APPLY
