NEW JOB ALERT!💼 Job Title: Call Center Operator
Salary: Company Scale Monthly
Applicants Needed: Ten (10)🌍 Job Type: Full Time - Onsite
📈 Experience: 0 - 1 Years
📍 Location: Addis Ababa
📂 Job Overview:
FetroAder is a digital talent marketplace that connects employers with qualified professionals, freelancers, gig workers, and sales agents. We are looking for a motivated, customer-focused, and energetic Call Center Operator to join our team. The successful candidate will be responsible for handling incoming and outgoing calls, assisting job seekers and employers, providing accurate information about FetroAder's services, resolving basic customer inquiries, and ensuring a positive customer experience. We recommend clicking the link at the bottom of this text to read the full details of the job and apply.
Qualifications:• Education: A Bachelor's degree in any field is required, and fresh graduates are welcome to apply.
• Experience: 0 Years Required.
• Technical Proficiency: Basic computer literacy is necessary, including proficiency in email, Microsoft Office, and online platforms. Candidates must also possess the ability to learn and adopt new digital systems quickly.
• Key Skills: Excellent verbal communication skills in both Amharic and English are required, paired with strong listening and interpersonal abilities. Applicants should have a customer-service-oriented personality, strong problem-solving skills, and a professional, patient attitude. Core skills also include collaboration, communication, and customer service.
• Responsibilities: Handle incoming customer calls professionally and initiate outbound calls to potential users, candidates, and employers. Provide accurate information about FetroAder's platform and assist users with basic questions related to registration and job applications. Record calls, customer inquiries, complaints, and follow-up actions accurately. Maintain accurate customer information in the company's systems, meet assigned daily and monthly targets, and follow established call scripts.
• Working Hours: Full Time.
• Openings: 10 Vacancies available.
🏢 FETROADER
Status: Verified Company
Deadline: September 7, 2026🔗 CLICK FOR DETAILS & APPLY
