👀 Star Entertainment has come under renewed scrutiny over its responsible gambling controls after leaked internal records described shrinking compliance teams, growing review backlogs and pressure to keep customers gambling.
The Sydney Morning Herald (SMH) cites a number of anonymous sources in its report, with one describing the group’s problem-gambling approach as “appalling”.
These revelations could have a material impact because they cut directly across the areas regulators are assessing when deciding whether Star has become suitable to control its own casino licences again. The leaks do not automatically prevent Star from regaining its licences, but they strike at the exact remediation areas regulators are evaluating.
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September 1, 2026 175
