WHAT DOES A VIRTUAL CUSTOMER CARE OFFICER ACTUALLY DO FROM HOME?
Many people hear about remote customer care jobs paying ₦150,000 monthly and immediately ask:
"But what exactly will I be doing every day?"
The truth is that many of these jobs are not about sitting at home answering random phone calls all day.
In fact, many businesses need customer care staff who communicate mainly through WhatsApp, Instagram and Facebook messages.
A typical workday may look like this:
1. Reply to customer enquiries on WhatsApp, Instagram and Facebook.
2. Help customers place their orders or guide them through the ordering process.
3. Follow up with the delivery company to make sure orders get to customers.
4. Check in with customers after delivery and politely ask for reviews.
5. Record completed sales using the company's software.
6. Follow up with people who showed interest but did not complete their purchase.
7. Prepare simple weekly and monthly sales reports.
Notice something?
This role is not just about chatting with customers.
It requires communication skills, digital tools, record keeping, reporting, follow up, customer relationship management and attention to detail.
These are practical workplace skills that employers are willing to pay for.
At Data Entry Academy, we do not just tell you that remote jobs exist.
We prepare you for what the work actually looks like, the software you will use, the reports you will prepare and the professional habits employers expect.
That is why many of our graduates are able to step confidently into these virtual roles because they already understand the work before they get hired.
Batch 21 starts on 1st August 2026.
₦43,000
Accountinghub Academy
Access Bank
Account Number: 0805957282
After payment, send proof of payment to [email protected] for your enrollment.
Your next work from home opportunity should not meet you unprepared. Learn the skills first, then apply with confidence.
Remember, only ONE WEEK TO GO.
www.dea.ng
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1July 24, 2026 1.5K 1 1
