Why an exchanger may suspend a transaction following an AML checkA user submitted an exchange order with a service listed on BestChange. During the mandatory AML/KYC check, the exchanger detected signs that the incoming funds might be linked to previously stolen assets. The exchanger suspended the transaction, retained the disputed funds, requested additional information from the user, and conducted a more detailed investigation.
BestChange support stayed in touch with both parties, requested supporting materials, and helped clarify the circumstances of the case. Read the cards in this post to learn more about the outcome of the investigation and the key takeaways.
This case is a reminder: one must not underestimate the importance of checking crypto addresses involved in an exchange beforehand. You can run such a check with the BestChange AML Analyzer.
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