Re: searchlight

Title: Issues accessing or using Microsoft 365 services in the North America region.

User impact: Users may be experiencing issues accessing or using Microsoft 365 services in the North America region.

More info: We've confirmed that the issue may affect multiple Microsoft 365 services, including but not limited to:
- OneDrive for Business
- SharePoint Online
- Microsoft Teams
- Microsoft365 Admin Center
- Power Automate

Current status: We’ve identified specific network paths as a focus area and are using diagnostic data from affected infrastructure to determine the source of impact and plan mitigation actions.

Scope of impact: Users accessing Microsoft 365 services through affected network paths in the North America region may be impacted.

Start time: Thursday, July 23, 2026, at 2:44 PM UTC

Next update by: Thursday, July 23, 2026, at 5:00 PM UTC

Warning

Issues connecting to resources in West US


We are investigating a networking issue affecting connectivity to Azure services in the West US region. Impacted customers may experience intermittent connectivity failures, increased latency, or difficulty accessing Azure services. Customers with traffic traversing the West US region may also experience downstream impact.

We are exploring mitigation options on affected network devices. Early indications suggest the issue is related to network traffic flow through the impacted infrastructure; however our analysis remains ongoing. We are closely monitoring traffic while continuing our investigation.

We will provide additional information as it becomes available.

This message was last updated at 16:38 UTC on 23 July 2026

Issues connecting to resources in West US


We are investigating a networking issue affecting connectivity to Azure services in the West US region. Impacted customers may experience intermittent connectivity failures, increased latency, or difficulty accessing Azure services. Customers with traffic traversing the West US region may also experience downstream impact.

We are exploring mitigation options on affected network devices. Early indications suggest the issue is related to network traffic flow through the impacted infrastructure; however our analysis remains ongoing. We are closely monitoring traffic while continuing our investigation.

We will provide additional information as it becomes available.

This message was last updated at 16:29 UTC on 23 July 2026

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