Postal Tech: post #3708 — TG.ME

# 12. DATA ENTRY REQUIREMENT At the time of data entry, CPC users shall select the Comment Section and mention the relevant: POSB / Bank Details This is required for proposals processed under the operative Savings Bank Account eligibility criterion. --- # 13. THIRD-PARTY PREMIUM PAYMENT Where premium is paid by a third party on behalf of the proposer: * Applicable AML/CFT norms shall be followed. * Third-party payment by itself does not establish or substitute eligibility under this SOP. --- # 14. APPROVAL / REJECTION The CPC shall: * Approve the proposal; OR * Reject the proposal. Where required, the CPC shall issue: * Acceptance Letter; OR * Deficiency Communication. --- # 15. MONITORING BY CIRCLE OFFICE The following parameters shall be monitored for 24 months from the date of policy issue: 1. Mortality 2. Lapsation 3. Persistency behaviour 4. Claim behaviour 5. Fraud indicators 6. Operational issues The Circle Office shall submit six-monthly monitoring reports to the PLI Directorate. --- # 16. DOCUMENTATION REQUIREMENTS All existing documentation requirements applicable to RPLI proposals shall continue without change. In addition, proposals accepted under operative SB account eligibility must contain: ### Mandatory Additional Document Physical/Digital proof of operative Savings Bank Account The signed Proposer Declaration (Annexure-V) must also be obtained and retained with the proposal file wherever eligibility is claimed on the basis of an operative SB account. --- # 17. AUDIT AND COMPLIANCE BOs, SOs and CPCs shall retain acceptable Physical/Digital proof in the proposal file for audit purposes. Internal audit teams shall verify compliance with the SOP during: * Routine audits; and * Special audits. Any deviation shall be reported to the Circle Office for corrective action. ### Divisional Office – Initial Verification Divisional Offices shall conduct 100% verification of proposals accepted under this eligibility criterion during the first three months from the date of issue of the instructions. After the first three months, periodic random checks shall be conducted. --- # 18. ANNEXURE-I – ACCEPTABLE PHYSICAL/DIGITAL PROOFS The following proofs may establish operative account status: 1. CBS transaction status/statement – POSB. 2. Email account statement from the bank. 3. Mobile banking screenshot showing account status and recent transaction. 4. ATM mini-statement. 5. Bank passbook updated within the last three months. The list is stated to be illustrative and not exhaustive. Other Physical/Digital proof issued by the bank/POSB that clearly establishes current operative status may also be accepted at the discretion of the verifying office. --- # 19. ANNEXURE-II – BO/SO PROPOSAL CHECKLIST Before forwarding the proposal, ensure: 1. Proposal form is completed and signed. 2. Operative SB Account eligibility is confirmed. 3. Physical/Digital proof is attached. 4. KYC documents are attached. 5. Identity and address proof are attached. 6. Photograph is attached. 7. Age proof is attached. 8. Proposal number is generated through DREAM PLI App. 9. Proposal is indexed in McCamish under “Operative SB Account”. 10. All documents are forwarded to CPC through proper channel. --- # 20. ANNEXURE-III – CPC UNDERWRITING CHECKLIST The CPC shall verify: 1. Operative SB Account eligibility. 2. Physical/Digital proof. 3. Age requirements. 4. Sum assured requirements. 5. Financial underwriting norms. 6. Medical requirements, where applicable. 7. KYC documents. 8. Supporting documents. 9. Proposal decision – approved/rejected. 10. Acceptance letter or deficiency communication. --- # 21. ANNEXURE-IV – CIRCLE MONITORING The Circle monitoring template covers: * Reporting Period * Number of Policies * Mortality * Lapsation * Persistency * Claims * Fraud Indicators * Remarks / Details --- # 22. ANNEXURE-V – PROPOSER DECLARATION