One support channel. Every request.From now on, all questions related to the METATRONICS platform, personal accounts and financial operations must be submitted only through the Support section inside the application.
Please do not send support requests through:
• Telegram channels
• community group chats
• private messages to administrators or team members
• unofficial accounts
Requests sent outside the application cannot be properly assigned, tracked or handled by the relevant team.
How to contact Support:
Open the METATRONICS application
Go to Support
Select the appropriate category:
General question for platform navigation and functionality
Question to the finance team for accruals, withdrawals and account access
Track the status and receive the answer in My requests
Using one official support channel allows the team to keep the full request history, direct each case to the right specialist and reduce the risk of fraud or missed messages.
Official Telegram channels and chats remain available for announcements and community communication. Individual support cases will be handled only inside the application.
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