Job Vacancy for Enterprise NOC Engineer L1, this vacancy is only for People residing in Kuwait ,
Experience:
• 0–2 years’ experience in NOC, Service Desk, Technical Support, or Network Support
• Experience in a telecom operator or ISP environment is an advantage
Qualification:
• Bachelor’s degree in network engineering, Telecommunications, Computer Engineering, Information Technology, or equivalent
Skills
Technical Skills:
• Basic knowledge of TCP/IP, LAN/WAN, Routing & Switching
• Understanding of MPLS, VPN, Internet, and enterprise data services
• Ability to perform first-level troubleshooting (ping, traceroute, service checks)
• Familiarity with monitoring tools and ticketing systems
Soft Skills:
• Good verbal and written communication skills
• Customer-oriented mindset
• Ability to work under pressure in a 24/7 environment
• Strong documentation and coordination skills
Certification Requirement
• Preferred CCNA, CCNP, HCIA, Network+, or equivalent
• ITIL Foundation is an advantage
Job Role / Responsibilities:
• 24/7 monitoring of enterprise network services
• Handle incidents, alarms, and service requests
• Perform First Action troubleshooting within SLA timelines
• Log, update, and maintain accurate tickets
• Escalate cases to L2/L3/Field teams with clear technical details
• Provide timely customer updates and follow-ups
• Ensure SLA/OLA compliance and proper case closure
• Perform effective shift handover and case ownership
Please forward your CV to: [email protected] and mention Job title in Subject.
Irrelevant and out of Kuwait CVs will be rejected.
1August 9, 2026 2.8K 1 3
