Call Center Jobs Are Declining, but 14,000 Calls Show Humans Still Outperform AI
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boldagents.co
Call Center Jobs Are Declining, but 14,000 Calls Show Humans Still Outperform AI
New research from Bold Agent Kit finds that human receptionists delivered approximately four times stronger inbound intake conversion performance, despite AI answering more calls.
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1October 15, 2026 3.3K 33
