|TECHNO CAREERS📌|: post #3128 — TG.ME

We are #Hiring Iraq E-Gate for Financial Services (SWITCH) is inviting you to join its team. Position: Officer-Call Center Agent (Front Office) Work location: Iraq-Irbil Workdays: 5 Work time: Full Time   I. Main Responsibilities and Duties   • Answer incoming calls and respond to customers’ emails. • Management and resolving customer complaints. • Identify and escalate issues to supervisors. • Provide product and service information to customers. • Research required information using available resources. • Research, identify, and resolve customer complaints using applicable software. • Communication Skills • Customer Service Orientation • Stress Tolerance & Emotional Resilience • Adaptability & Willingness to Learn • Compliance & Confidentiality   Please send your resume via email and put the following in the email Subject: “Officer-Call Center Agent (Front Office)” to: [email protected] #SWITCH