Something shifted in how technical writers think about video, and it's mostly because the editing part got a lot less painful.
AI tools like Descript, Synthesia, HeyGen, and Guidde are making it possible to go from a rough screen recording to a polished, captioned, multilingual video, without a production team or a full day of editing.
That changes what's realistic for documentation teams. Voiceovers, captions, avatar-based walkthroughs, workflow capture: things that used to require specialists now fit into a solo writer's process.
And once the video exists, embedding it into ClickHelp is straightforward – via URL or an HTML block.
This article breaks down the tools, the workflow, and what actually matters when adding video to a documentation project.
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2June 10, 2026 259 1
