What it does

Auto replies in Telegram: the bot answers for you

The same questions arrive in the bot's chat and in the comments, and answering them eats a day. The bot answers them itself — through the commands you set up, and with one catch-all reply to anything it does not recognise.

Auto replies for Telegram without code

One click, no password. The engine runs in production on a platform that currently holds more than two hundred bots.

Three things an auto reply is made of

Not “artificial intelligence answers for you”, but a mechanism you can follow — and it has TWO MODES that work one at a time, not together. Both are explained below, along with what each one costs you.

Answering mode: the bot replies itself

Triggered by a command you set up, and by one catch-all reply to any message the bot does not recognise. You write the text the way you write an ordinary Telegram message — with formatting, an image and buttons. Reacting to arbitrary keywords is something the platform cannot do yet.

Ticket mode: every message reaches you

Any message other than a command gets a number and lands in your chat. You answer with a reply — the person sees it in the bot, no separate panel needed. ⚠️ While this mode is on, auto replies and follow-ups do NOT work: the platform hands everything to you instead.

A greeting in the person's language

A separate one per language, chosen by the language of their Telegram. For anyone writing for the first time it says right away what the bot can do and when a live person answers.

And where it does not, because Telegram does not allow it

An honest boundary matters more than a list of features: half of the disappointment with bots comes from promising what the platform does not give.

Place	What happens
The bot's direct messages	Works. The main case: a person writes to the bot and the bot answers — or, if ticket mode is on, the message reaches you with a number.
Channel comments	Works provided the bot has been added as an administrator to the channel's discussion group. Without that it does not see comments.
Groups	Works. The bot answers commands; everything else gets the catch-all reply or nothing. Reacting to arbitrary keywords is not something the platform can do.
Join requests to a private channel	Works. Requests are accepted with a delay and a welcome message after approval.
Your own personal chats	Does not work and will not. By design, the Bot API gives a bot no access to other people's private chats — that is a platform boundary, not a matter of development priorities.

The built-in Telegram auto reply and a bot are different things

This is the first question people ask, so here is the answer up front and without tricks.

Auto reply in Telegram Business requires a Premium subscription and works only in your account's personal chats. That suits you when there are few questions and they all come to you in person.
A bot works without Premium and answers where Business does not reach: in channel comments and in groups.
A bot remembers and counts. A ticket gets a number, the person lands in the contact base, and the link they arrived through keeps its source tag.
Neither gets in the other's way. Business answers in your personal chats, the bot in its own and in the channel.

Telegram Business terms checked on August 23, 2026. Telegram changes them more often than we rewrite these pages — if you spot a discrepancy, write to us.

PuzzleBot alternative: how we differ and when to choose them

Three steps, with nothing to install

Create or connect a botIf you have no bot yet, we will help you create one in a minute. If you do, it connects by its token, and the subscribers you have already collected stay where they are.
Write in the common questionsStart with the three to five that wear you down most: prices, timelines, how to order. You can add the rest once you see what people actually ask.
Choose the modeEither the bot answers by itself, or every message reaches you as a numbered ticket. The two cannot be combined — that is a platform limit, not a setting. Start with answers: switch tickets on once you see which answers are missing.

Auto replies are the first rung, not a separate product

When answers alone stop being enough, those same answers become steps of a scenario: a question, a condition, a pause. The workspace and the contact base stay the same, so there is nothing to move.

Requests and bookings

The bot asks the questions in order and files the answers into one card, instead of four messages typed by hand.

Request sources

The link carries a tag, and you can see which ad each person who stayed in the base came from.

Fleets and agencies

Dozens of bots in one workspace, a shared contact base, and one scenario rolled out to all of them at once.

FAQ

What people ask about auto replies

Do I need Telegram Premium for auto replies?

For a bot, no. The built-in auto reply in Telegram Business does require a Premium subscription and works only in personal chats. A bot works without Premium and can also reply in channel comments, if it has been added as an admin to the channel's discussion group.

Where exactly can the bot reply?

In the bot's own direct messages, in channel comments provided the bot has been added as an administrator to the discussion group, and in groups. It cannot reply in your account's personal chats: by design, the Bot API gives a bot no access to other people's private conversations.

What happens to a question the bot has no answer for?

It becomes a numbered ticket and arrives in your Telegram. You answer by replying to that message, and the person gets the answer right inside the bot — the conversation is not lost and needs no separate dashboard.

I already have a bot. Do I have to create a new one?

No. An existing bot connects by its token, the subscribers you have already collected stay where they are, and it remains yours — you can take the token back at any time.

How much does it cost?

Free for the duration of early access. There are no plans yet: we will announce them before the open launch, and early access members will hear the terms first.

Auto replies for Telegram without code

Log in with Telegram and you join the early access queue. We will help you create or move a bot and set up the first answers.

Auto replies for Telegram without code

The same account as on tg.me. There is no password, and you do not need to create one.

Telegram chatbot and mini app builder PuzzleBot alternative: how we differ and when to choose them