I understand that Bitget Wallet is non-custodial and that you do not have access to users’ private keys or funds. However, I kindly ask you not to close this matter simply as a self-custody issue.
My funds were stolen without my authorization, converted into USDC, and traced on-chain to the address you have confirmed is associated with Bitget Wallet:
5jahCqsAv9MSDeoE8sAhY2HP1dakWTW2zcpxe63nYsUq
I am already preparing an official police/cybercrime report. Could you please advise what information or technical evidence your team can provide to assist law enforcement in investigating this address and the movement of the stolen funds?
I understand you cannot freeze or recover self-custody funds directly. I am simply asking for any legitimate assistance, investigation guidance, transaction information, or cooperation with authorities that may help me pursue recovery.
This represents a very significant personal loss for me, and I would sincerely appreciate any assistance your team can provide.
August 29, 2026
